Get the answers to your questions
You already know how to find the best restaurants in your area. Here you can find answers to frequently asked questions.
Restu.pl is a gastronomic guide and a reservation portal that has seated nearly 5 million guests. To many restaurants in Poland, you will don’t have to call. We handle the reservations for you. Here you will find places to go for dinner, a business lunch or a Friday night party. No matter how many of you there are, we will take care of everything.
Restu.pl is a gastronomic guide which cooperates with a large number of restaurants where you can make a one-click reservation on the Web or via the application. We take care of everything else.
You pay nothing for the reservation service, it’s completely free.
If you want to see your reservations you need to create them via the same email under which you registered on Restu. It is possible that logging into the application took place through Facebook where you are registered via another email. In the case you want to have the reservations from both e-mails in one place, just set an alternative email in your account settings.
We set 10 minutes as ideally the maximum time required to process your reservation, during which we contact the restaurant selected by you and verify its availability. Then we confirm the reservation to you by e-mail. Reservations made between 10:00 AM and 9:00 PM will be processed within 10 minutes, whilst the others will be sorted in the morning shortly after 10:00 AM.
In restaurants where they use the Restu Electronic Reservation Book and have enough vacancies at the time you demand, your reservation will be confirmed immediately by clicking on "RESERVE". But if the capacity is partially occupied and they need to verify that the reservation can be arranged to your satisfaction then in this case the reservation processing may take 10 minutes or longer, depending on the restaurant availability.
After making a reservation via Restu.pl, you can rate a restaurant in a reservation list on your profile or through a link from your email call. You can also rate a restaurant without making a reservation directly in the restaurant detail. To create a rating without a reservation it is necessary to be signed up. You can add a maximum of 5 ratings per day.
Any rating connected to a real online reservation. With these rating we can be sure they are based on a real visit.
You will get the voucher in your Restu profile in the section “credits and vouchers”, where you will also find your current credits total. To purchase the voucher you will generate it by clicking the button beside the credit balance. A voucher for dinner can be exchanged for 300 credits.
You can apply your voucher at hundreds of restaurants and cafes across the country. Before applying your voucher, it is necessary to make a reservation at one of the restaurants listed on www.restu.pl/en/accepts-voucher and to enter the unique voucher´s CODE.
In your account settings you can enter an alternative email in the section called “Alternative Email Addresses”. The email must then be confirmed. As an alternative email address, you must choose only an email that has not been registered on Restu.pl.
You cannot add a restaurant to Restu.pl yourself, but you can send us a tip via firstname.lastname@example.org. We will contact the restaurant and add it to our database.